Back to FAQ's
Frame USA Sale Details

Back in 2012 Frameusa.com went under the knife and became the website you are currently viewing. In January 2014 we will begin to optimize our website for mobile viewing. We appreciate your business and hope that you will be patient with us during this transition!

For general site inquiries or quotes, please contact our customer service department by email or by phone at 1-800-577-5920

Additional Resources That May Be Helpful:


Things you need to know about our sales:
Prices:
When we transitioned to this new website we wanted to offer our new and improved shipping. To do so we had to increase our prices. We promise that you are still receiving low, unbeatable prices that blow away the competition!


Sales Tax:
We do not charge sales tax if you are outside of the state of Ohio. However, if you are shipping an order to Ohio, sales tax will be included on your order. If you are in the state of Ohio and have a tax exempt certificate, please contact our customer service department for details regarding placing orders. 


Bulk Ordering:
When we transitioned to this new website we wanted to offer our new and improved shipping. To do so we had to increase our prices. We promise that you are still receiving low, unbeatable prices that blow away the competition!

And you said something about 24 hour shipping?

Yes! On different product pages, you will see red text on the volume order form. This means that the item can ship in 24 hours (if there is quantity left!) Simply order on that line, and if there is stock available, you will be able to check out and receive your frames fast! All of the series that feature frames that can ship out in 24 hours can be found here. Standard frame ordering will take 6-8 business days to ship.
Please note our holiday shipping during December, however.

Please contact Customer Service with any other questions and we would be glad to help! Thank you for choosing Frame USA - We hope you enjoy the new website!