Management Directory


Dan Regenold, CEO: As founder of both Posterservice and Frame USA, Dan Regenold has been here from the beginning, a self proclaimed “Jack of all trades”. He works hard to keep the companies working hard, constantly looking for new ways to improve what we do and how we do it. Now even as CEO, he is not above spending some time in the warehouse, or on the production line. As a strong family man he knows the importance of unity and strives to keep a value based, fun atmosphere to bring both companies and employees closer together. Even if that means throwing a “summer” lunch, wearing shorts and driving top down during one of the coldest winters on record. Also, this is one guy who is constant violation of the office music policy. [email protected]   


Kelly Ackerman, Sales Operations Director: Kelly has helped to create Raving Fans throughout our organization for over 7 years now. As the Sales Operations Director, Kelly oversees our Sales, Customer Service, Marketing, and IT departments. With Kelly's vast knowledge of our business, she has helped lead the team who designed several of our new websites, and overall our "Raving Fan" creators. Kelly promises you will not be spammed with emails from Frame USA and the team. We send you the good stuff (sales, discounts, etc) and the truly need to know stuff but not every day! If you have a question or concern about any of her areas, please do not hesitate to contact Kelly, she would love to help! [email protected]   


Anne Decker, Controller: Anne leads all Accounting activities for our companies, including accounts payable, accounts receivable, collections, payroll activities and personnel activities. Anne's training and 20 years of accounting experience make her the perfect fit for this not so small task. In her time here, she has already made large contributions. Anne's commitment to creating Raving Fans means all facets of our accounting and credit department strive for quick responses and turnarounds. She is also the right hand pancake flipper with our CEO Dan during company events - what's better than that? [email protected]        




Ruby Singh, Human Resources Manager: Ruby is all about keeping the human aspect in the title Human Resources Manager. Ruby always has a smile on her face, and is striving to do what is best and most fair for all of our employees. She keeps the company environment fun, and organizes fun social events for our employees to enjoy. Ruby also heads our Safety committee, as we work hard daily to keep all facets throughout our company safe. Ruby is a California girl at heart, who now lives in Ohio - our main question for her sometimes is why? [email protected]     



Jennifer Miller, Specialty Framing Manager: Jen heads up many production areas such as custom picture framing; plaquing; laser engraving; shadowboxes; and mats. Jennifer is a "Jill of all trades" with over 15 years of custom framing experience. Striving to create Raving Fans is the Specialty areas' main drive by offering top quality products. When not at work, Jennifer can be found in her studio creating art; enjoying one of the local parks; or playing with her three cats [email protected]              


Leslie Hoctor, Buyer: Leslie started as our Accounts Payable Clerk in our Credit Department and created Raving Fans on a weekly basis providing on time payments to all of our vendors. Since our Buyer works closely with AP, it was the perfect transition for Leslie when the position opened up. Leslie's main responsibility is to provide timely and accurate material management. She fights hard to keep our costs low, so that we can pass those savings onto you, the customer. In her free time, Leslie loves rescuing animals and has 2 rescued cats and 1 rescued dog. [email protected]