Management Directory


Dan Regenold, CEO  

Dan Regenold, CEO: As founder of both Posterservice and Frame USA, Dan has been here from the beginning.  He works hard constantly looking for new ways to improve what we do and how we do it. Now even as CEO, he is not above spending some time in the warehouse, or on the production line. As a strong family man he knows the importance of unity and strives to keep a value based, fun atmosphere to bring both companies and employees closer together. Even if that means throwing a “summer” lunch, wearing shorts and driving top down during one of the coldest winters on record.  Also, this is one guy who is constant violation of the office music policy. [email protected]

Kelly Ackerman, Sales Operations Manager

Kelly Ackerman, Chief Operating Officer: Kelly has helped to create Raving Fans throughout our organization for over 10 years now. As the Sales Operations Director, Kelly oversees our Sales, Customer Service, Marketing, and IT departments. With Kelly's vast knowledge of our business, she has helped lead the team who designed several of our new websites, and overall our "Raving Fan" creators. Kelly is the driving force behind our initiative, which has been incredible. If you have any questions or concerns about any of her areas, please do not hesitate to contact Kelly. She would love to help! [email protected] 

Anne Decker, Controller

Anne Decker, Controller: Anne leads all Accounting activities for our companies, including accounts payable, accounts receivable, collections, payroll activities and personnel activities. Anne's training and 20 years of accounting experience make her the perfect fit for this not so small task.  Anne's commitment to creating Raving Fans means all facets of our accounting and credit departments strive for quick responses and turnarounds. She is also the right hand pancake flipper with our CEO, Dan, during company events - what's better than that? [email protected]

Travone Hall, Customer Service Manager

Travone Hall, In House Sales Manager: Our chief protector of Raving Fans! Travone will get back to you and make the situation right, whatever it may be. Ultra super-protective of our GREAT 4.76 Google Review ratings, Travone helps us keep our course clear for our #1 concern- our customers! He grew up in the great state of Wisconsin and is a die-heard Badgers fan (bad time for us around March!) He is proud to say he is still able to dunk a basketball(?), and he enjoys playing the piano in his free time. [email protected]

Angella Aronow, Poster Licensing Director

Angela Aronow, Licensing Director: Angela is our Licensing Director and we love great images at Posterservice and Frame USA. If you have great, fun art that you have created that you want published, we want to talk to you! Please send us your ideas and images to look at and we'll see if it fits our growing niche in the marketplace. A few tidbits...she made her prom dress out of caution tape! She also tends to splurge on front row tickets to see her favorite bands in concert. [email protected] 

Dana W. Gore, President Emeritus

Dana W. Gore—President Emeritus: One of the founders of both Companies, Dana served as President of Posterservice and Frame USA for 12 years. He is now retired but still consults for the company, especially with helping to choose new art and imagery for The original “Raving Fan”, Dana lives in Northern Virginia and still loves to discuss the newest in trends, music and fun stuff. A major Washington Nationals Fan. Taylor Swift too.   [email protected]

Juanita Dam, Human Resources Manager: Juanita guides and manages human resource services, policies, and programs for FrameUSA. She is also responsible for all aspects of the recruitment and hiring process including job descriptions and posting, candidate sourcing, interviews, and on-boarding. In her free time one might catch Juanita searching for antiques and collectibles. Her collections include Roseville Pottery and Victrola Record players. [email protected] 

Hurley Coleman, Director of Business Development: Hurley plays an instrumental role in the growth and development of our customer base at Frame USA. As the Director of Business Development, Hurley oversees our Sales department. His desire to create new Raving Fans is at the top of his agenda as he continues to position Frame USA as America's top Ready-Made and Custom Frame Company. Hurley is an avid musician and loves to play his bass guitar, drums, and enjoys writing and composing music. If you have any questions or concerns about the sales department, please do not hesitate to contact Hurley at: [email protected]  

Jennifer Riggsby, Quality Control & Logistics Manager: As the Quality Control & Logistics Manager, Jennifer oversees the packing department, retail store, Posterservice, quality and inbound logistics. She prides herself on demonstrating exceptional customer service to insure customer satisfaction by consistently meeting order deadlines. As a strong believer in the phrase, "Team work makes the dream work," Jennifer and her team work diligently at FrameUSA to keep productivity as high as possible. Jennifer loves sports! She's a huge Cincinnati Bearcats fan and Cleveland Browns fan. If you have any questions or concerns about any of her areas, please do not hesitate to contact Jennifer at [email protected] 

Whitley Dubose, Marketing Manager: Whitley is our Marketing Manager and oversees marketing for FrameUSA. Whitley and her team work closely with the sales department to coordinate internet promotions as well as improve our company's presence across social media platforms. If you've purchased a frame from us, Whitley would love to see it and share it on FrameUSA's social media pages! Aside from her love of all things digital media, Whitley is an avid traveler. She hopes to visit Spain, her favorite destination, soon. [email protected]