As we peruse the World Wide Web and dig around looking for references to Frame USA and picture frames, we have seen many questions and comments about the quality of picture frames from various manufacturers across the net.
We’ll say it again and again, and then one more time.. We are dedicated to creating raving fans of our frame products and our customer service.
Every manufacturer wants to have the highest quality product at the lowest prices with the highest number of satisfied customers. If that isn’t your goal, then why are you in business, right?
We are extremely proud of our products, but occasionally something slips through. This is true of any manufacturer, whether they produce purple glitter widgets or picture frames. What we want you to know is this — If you ever have any issue with an order from Frame USA, we want you to get in contact with us immediately and give us a chance to make it right.
What If My Frame Order Has An Issue?
CALL – 1.800.577.5920
You can call us at our toll free number anytime between 9-5 PM EST.
CHAT – Click Here To Chat via Text
You can talk with us via text based chat anytime between 9-5 PM EST.
EMAIL – [email protected]
You can contact us via email anytime, and we’ll get back to you by the next business day.