From Wholesale

Frame A-Tee Introduction

Introducing Frame-A-Tee: Frame USA’s T-Shirt Frame Product Line.

The Newest T-Shirt Frame Product Line: Frame-A-Tee

Throughout a persons lifetime it is inevitable that they will have been given and or purchased a large amount of T-shirts.

The T-Shirt hording probably started in high school during pep rally’s and concerts. Continued on after graduation, maybe you went Greek in college and got a new t-shirt every event, or maybe you were an avid sports fan and really represented your college well with spirit wear.

After college and probably even before you may have participated in a charity event/race and received a T-shirt for participating or you wanted to rep your favorite professional sports team with T-shirts. Next thing you know you have an entire dresser filled with just T-shirts. If you’re like me, you probably only wear a quarter of the T-Shirts you have in your possession.

So what do you do with the other T-Shirts!? 

If none of your T-shirts have any sentimental value attached you could just donate them to goodwill or a homeless shelter.

If you have a large group of shirts you can’t bare to part with you could take them to a seamstress and have them made into a blanket, so the memories are still there but the shirts aren’t taking up space.

However you are bound to have at least one or two T-shirts that you couldn’t bare to part with or the idea of them being chopped up tears you up inside. Thanks to a Frame USA Employee you now have a way to properly display and protect your beloved shirts: Frame-A-Tee

We took one of our popular wood moldings, In-Depth and turned it into an outlet for clearing out your closet, and decorating your home!

Frame-A-Tee comes in 2 classic colors, Natural, and Black.

T-Shirt Frame Black    T-Shirt Frame Natural

After testing these frames out we have come up with 3 standard sizes that work for all sizes of T-shirts: 12×12, 14×14 and 14×18.

Each T-Shirt Frame will include the following:

  •  A Frame
  • 2 pieces of Black Foamcore
  • 2 pieces of Cardboard
  • wire kit for hanging
  • Assembly Instructions

All of our employees are so excited about this product and we think our customers are really going to love these. So pull out your T-shirt collection, choose your favorites preserve the memories with Frame USA’s Newest Product: Frame-A-Tee.

A Day In The Life of A Customer Service Representative

A Day In The life Of A Customer Service Representative as told by a Customer Service Representative

Last week I gave my account of a day in the life of a customer service representative at Frame USA. Today I got one of our real life CS Reps to talk about what its really like.

The title, “Customer Service Representative” may not sound glamorous. It probably makes you think of dead-eyed office drones answering calls with the same, canned responses while they fiddle with their social media. At Frame USA, however, that is not the case at all. As a Customer Service rep here, there are so many different tasks and responsibilities, that we couldn’t be robots, even if we wanted to.
When it comes to answering calls, there’s no possible way to throw out tired, pre-rehearsed phrases and clichés. The custom nature of our products makes for a wide array of different questions and concerns from customers, many of whom are unfamiliar with framing, matting and production. With so many different frame styles, virtually every call is a different story and we have to know what we’re talking about so we can represent Frame USA with confidence and to make sure the customer is getting exactly what they want.
In addition to phone calls, we here in customer service are also fielding emails of every conceivable nature. Customers looking for price quotes; sales reps placing large, complex orders; poster questions; returns and assistance with damaged items…the list goes on.
The customer service team at Frame USA also works closely with every other department to make sure that processes are working smoothly and customers are receiving what they need in a timely manner. We run up and down stairs, around corners and throughout every nook and cranny of the building to get things done.
Being a customer service rep may never garner us magazine covers or inspire songs to be written but it is a daily adventure at Frame USA and it’s never boring.

Bulk Volume Ordering–Save More when you Spend More

Frame USA Bulk Volume Ordering

It’s no secret that we pride ourselves on offering exceptionally priced american made products to our customers. We have frequent sales and offer discounted pricing to our wholesale customers. Something else we offer that people may not know about is Bulk and Volume Pricing for orders.

We want to help businesses get the custom frames they need for their hotel, restaurant, corporate office or gallery.

We’ve made it easy and economical for our customers to purchase picture frames in bulk.

Here’s a 4 step process to make bulk volume ordering as simple as: lather, rinse, and repeat (which is what you’ll be doing once you get your picture frame order) .

Step 1:

Pick out the picture frames and/or mats that you absolutely love. We have a huge selection to choose from many of which are able to be laser engraved with a custom message.

  Volume Order Verona Wide   Bulk Order Unfinished   Bulk Order Metal I Silver   Bulk Order Cherry Certificate

Step 2:

When you have the picture frames you would like to order fill out our custom quote form. Once you this is complete one of our customer service agents will get back to you with your price within 8 hours.

Bulk Order Quote Request

 

Step 3:

So you have received your custom quote back from one of our agents, your next step is to place your order. But before you do that I bet you want to save even more, right? Here’s how: Volume Discounts.

We have two very not so secret discount codes available for our customers that spend big with us. There is a banner located right on the homepage of our website that when you click on it you find the codes.

Bulk Order Volume Discount

These volume discounts are offered in two tiers:

$750+

7.5% Off your entire order. Offer only valid on ordersfrom $750-$999.99. Cannot be combined with any other promotion/discount. Enter coupon code: 7.5off750 at checkout.

$1000+

10% Off your entire order.  Offer only valid onorders over $1,000. Cannot be combined with any other promotion/discount.  Enter coupon code:10%off1000 at checkout.

Step 4:

Place your order, receive your frames and be ecstatic with how your business looks.

 

This process is a fail-proof method for decorating your business, take advantage of our bulk ordering and volume discounts today!

Frame USA’s Vendor of the Year Award for 2014

As 2014 comes to an end, Frame USA reflects on the past year. The accomplishes that we have made, the setbacks and their solutions we have figured out, on our customers and what they seek from us as a company for the upcoming year and most importantly the people that you rarely hear about, our vendors. Every year Frame USA goes through our vendors and selects one particular that has gone above and beyond their line of duty. We turn to our Buyer/Inventory Manager, Leslie Hoctor, who works directly with our vendors for guidance on who should receive this prestigious award.  Here is what she has to say about the recipient of Frame USA’s 2014 Vendor of The Year Award:

“Throughout 2014 we have made a successful transition to using more of their corrugated products then in the past. This has been a significant cost savings to us, as well as an increase in quality. Shipping with this vendor is almost always as promised, any delays or glitches are promptly communicated to me. Our salesman from this company, Steve Betz, gives us great service. He has been known to come to our facility for a visit with very little notice on many occasions. In one instance, our packers had a question about how to properly use one of his company’s corrugated products. Steve performed a very gracious impromptu training session and demonstration for them. We all learned a lot from this visit. This company as always been a significant contributor to our December Charity Initiative, Fill The Truck. I feel that our partnership is continually improving and will continue to grow for our mutual benefit in 2015.”

 

Without further ado…Drumroll please…..

Vendor of the Year on Make A Gif

Congratulations to Ackers Packaging on being the recipient of Frame USA 2014 Vendor of the Year Award, Thank you for all that you do for our company, we greatly appreciate it!

Vendor of the Year--Akers

How To Frame A Poster

Tips for framing a poster

Posters are a great way to decorate your bedrooms but we often see people struggling to know how to frame posters. We thought we would help everyone out and give you our suggestions on framing posters! Spoiler Alert: We have a sale on poster frames going on right now, coupon code and more information about the sale are at the bottom of this post!

 

There are two things that make framing posters so difficult: The Size and the cheap poster prices.  Posters are generally large; the standard poster sizes are typically 24×36 and larger.  It will come to no surprise to you that large picture frames are going to be more expensive than small frames. So we thought we would give you our products that will make framing posters quick and easy. We have separated out our suggestions based on the age of the recipient.

 

framing a poster for Young Children:

When it comes to framing posters for children you want to keep it as inexpensive as possible because they are so young and their tastes in things change so rapidly. They may decide that the movie Frozen is there favorite thing in the whole world one minute and then decide the next that their favorite thing in the whole world is actually My Little Pony.

You also have to be worried about safety when it comes to hanging large pieces in your children’s room.

For these two reasons we suggest going with our basic plastic poster frame: The Corrugated Series.

This series is made of Mylar which is a thin plastic channel with colored film on it. The sides of the poster frame slide off and back on for easy assembling. This series is one that will fit in every single group because it is so simple. They are available in all standard poster frame sizes.

 

FRAMING A POSTER FOR Teenagers:

This group has a pretty wide range of ages in it so there is more options for framing posters.

As mentioned above, our corrugated series is great for all ages, especially young children and teenagers. Another perk of the corrugated series for your older children is that they don’t need help assembling the frame. They can change out their poster choices easily with the slide off strips.

The kids in the middle of this age group are beginning to get more solidified interests and may want to have a sturdier frame. We suggest considering our Foam Core Series. This series is similar to the Corrugated poster frame Series with one difference, instead of cardboard backing it comes with a much sturdier Foam Core Backing.

For kids at the top of this age group, they know their interests, they are thinking about college and life after high school. You want something that makes their room feel like their own space, and  give them the option of having something inexpensive but incredibly sturdy. We have a third option in our Mylar Poster Frame Series called The Hardboard Poster Frame Series. This series is perfect for kids who have posters that must last (until they get to college and completely change their interests). Our Hardboard Posterframes are cheap poster frames with an incredibly sturdy backing.

FRAMING A POSTER FOR College Kids:

The three posterframes mentioned above definitely still apply to these kids because college kids are rough and things break so why not give them a cheap poster framing option. Our Corrugated Series is probably the most popular with the dorm crowd because it’s light weight and can be hung using poster mounts on dorm walls.

For the kids that want a little bit more elegance for their apartments and dorm rooms we offer two affordable poster frames that have an elegant flair to them. Our Deluxe poster frames and Budget Saver Poster Frame Series are made from polystyrene which is hard plastic frame that is lightweight. They feature a more prominent molding to be a conversation piece in their home away from home.

 

FRAMING A POSTER FOR Adults:

For those that have graduated college and/or have been in the workforce for quite some time you know what you like, and you have a more flexible budget when it comes to framing posters. You could always go with your traditional black wood frames, but if you still want cheap frames for posters than you will be very interested in our newest posterframe picture frame line. Our Simply Poly Series has all the style of a classic wood picture frame moulding but it’s made out of the same material as our Deluxe and Budget Saver so it should be high on your list of cheap framing options!

We absolutely love Simply Poly here in the office because they are so durable, and versatile but still have such an elegance that none of our other posterframes posses.

 

Want to know the best part about all of these suggestions? Right now you can get them for 10% off!

 

Take 10% off Posterframes with code: WHITEBOARD

Starting today until November 17th at midnight you can get any of our posterframes on Frameusa.com for 10% off the listed price using the coupon code WHITEBOARD. Add that to your list of cheap framing options and you got yourself beautifully framed posters for cheap!

Life Hacks: Frame USA Edition Part Two

Last week we posted the first part of the life hacks that we provide to our customers and as promised here is part two! We hope that these will serve you well as the holiday season approaches:

Frame USA’s Life Hacks

Life Hack #6: We offer wholesale Prices! 

This one is kind of a no-brainer. We value our customers, so when we find one that is planning on ordering only large orders of picture frames, we want to reward them for giving us their business. The only thing they have to do is fill out our B2B form. Once they are approved, they will see a brand new list of pricing for all of our products!  

Life Hack #7: We make it easy to save big.

It’s safe to say that our picture frames are inexpensive high quality products, but we love our customers, so we give them numerous opportunities to purchase our products for even lower prices. The best way to stay up to date on our products is to sign up for our email newsletter. (we promise not to bombard your email  with useless information) If you by chance love to see and read useless information, well you should check out and follow our social media pages. Not only do we post sales that are exclusive to our followers but we give you insight information into our company!

 

Life Hack #8: Have a problem? We’re just a chat away.

Just because we’re an online business, doesn’t mean that we aren’t here for you. Our team of customer service agents is here to help you solve any problems or answer any questions that may come your way about our website, or our products. On top of being a critical part of the company these agents are available via live chat (accessible on our website) to help make things easier for you, don’t hesitate to reach out them during business hours (9AM-5PM est)

Life Hack #9: Track your order easily online. 

If you’re one of our more active customers, you may be familiar with our tracking system, and you may hate it, well we have heard the complaints and we listened to you and have updated the tracking system. Although it’s not as real time as the Dominos pizza tracker, we’re pretty happy with it and we hope you are too! You are now able to see just what stage of production your order is using our ‘Track My Order’ feature. Not only is this available for our customers that order picture frames online, we have also made it possible for customers that place orders over the phone to use this feature (ask your agent about this the next time you call in!).

Life Hack #10: We will give you 110%

I bet you’re scratching your head about how exactly this is a life hack for you, but trust us it is. Think about your worst shopping experience ever, was it the company’s product that angered you or was it the service you received from that company? More often than not a company that leaves you with a bad taste in your mouth did so by giving you awful service. Not only do we all want exceptional service all the time, we expect it and when a company doesn’t deliver they end up on our list of bad companies.  At Frame USA we’re different from your everyday company; on top of creating amazing high quality made in the USA Picture Frames, we are dedicated to creating what we refer to as “raving fans”. Raving Fans are our repeat, loyal, and happy customers. At Frame USA our number one goal is to prove to you why we excel at our work and have you “rave” about our products and services. The employees at Frame USA go about their day with one thing on their minds: how is what I’m doing going to create raving fans. We give our customers 110%,we are prompt, accommodating and understanding; three things you are looking for during the Holiday Season.

 

Well there you have it, Frame USA’s Top 10 life hacks for our customers . We hope that you enjoyed these and that they have provided some simplicity in your life! Comment and Let us know if you would like this to be a reoccurring theme in which we give you life hacks for things like DIY projects and custom framing!

Life Hacks: Frame USA Edition Part One

There is a trend that has been all over the internet lately and we have become obsessed with it. The growing fad of life hacks is something that everyone no matter your age or moment in life can jump on. There have been many different names for this, but the simple explanation of it is this: Changes that you can do to make a task you’ve been assigned easier. These usually are accompanied by genius ideas that are so simple they make you hit yourself for not coming up with it on your own. The people that work at Frame USA are no different than you and your family. When we make decisions involving our picture frames and the way we do business, we think about what we as a customer would want from a company, and we make that happen. As consumers we know that people want things that are effortless and easy which is why life hacks have become so popular and is exactly the reason why we provide our loyal customers with life hacks! Instead of making our customers guess to the many life hacks that we have implemented we thought we would give you a compiled list that you could refer to, especially during the holiday season! We have come up with so many life hacks that we have split them up into a two part blog post.

Frame USA’s Life Hacks

Life Hack #1. We offer 24 hour shipping.

We’ve all experienced the panic of forgetting to purchase something and not realizing it until the day before. You scour the internet for the things you need only to realize the price tag associated with it would be enough to send you back to college. Frame USA isn’t like that, we have made a large selection of our picture frames, including all of our best selling picture frames, able to be shipped in 24 hours. To make your life even easier, we’ve created a page that includes all of our fast shipping series for easy picking. Just look for this banner on our website and you’ll have your picture frames in no time.

24 hour Shipping

Life Hack #2. You can purchase mats, frame and posters all from one location

Have a party to go to, need a present for someone? We’re a one stop shop. We have combined 4 of our sites that were previously on their own so that our customers could purchase everything they need for picture framing from one location. We wanted to let you know that you don’t have to shop each website separately, if you fell in love with a poster on Posterservice and would love to make it pop with a nice mat and a picture frame that is made in the USA, well you can flip between the tabs and add each item to your shopping cart and pay for them all in one order.

Frame USA Tabs

Life Hack #3. You can get a custom framed piece without even leaving your home using Build-a-Frame.

We took life hack # 2 and made it even easier for you. You don’t even have to frame your items yourself; you can use our state of the art online custom framing tool called Build-a-Frame. Build-a-frame allows you to use a poster from PosterService or even upload your own picture to be used. You then will select your mats and the frame to go with it. The best part about it is that we take all of this information and give it to our custom framing experts and they create your masterpiece and ship it to you. Just look for this custom framed picture on frameusa.com and have a one-of-a-kind framed piece with a click of a button. Build A Frame Custom Framing

Life Hack #4. You can get special volume quotes right from our website.

Custom Frame Quotes
For bonus life hacks we’ve linked the pages to the images so just click this and be taken straight to our quotes page !

Life Hack #5. We sell Photo Frame hangers and accessories

Picture Frames are kind of useless if you have no way to display them. What kind of company would we be if we sold our customers useless products? Not only do all our frames ship with some type of display item whether it be an easel back(E), sawtooth hanger(WH) or V-clips  depending on the size and style of picture frame. (All our Picture and Poster frames list what they come with (w/), refer to the corresponding guide to decode what each letter means (E,G,M,S,WH))However if you would like to hang one of our picture frames that come with an easel, you can purchase hangers and frame accessories right from our website . As with all our Picture and Poster frames, all of our hangers and accessories are Made in the USA right here in Cincinnati, Ohio.

Picture Frame Hangers_Life Hacks

 

Stay tuned next week for Life Hacks:Frame USA Edition Part Two!

We love THE PAINTSTRO!®

Here at Frame USA, we love our customers!  We may be in the picture frame business, but our main mission is creating Raving Fans. While we want to help make you a Raving Fan, we love to rave about our customers as well.  We first started working with Creative Notions and THE PAINTSTRO!®  back in 2007. We worked hard to find them the perfect frame to help their vision take off.  Once we finalized the picture frame for them, the rest has taken off.

Matt, the owner, describes THE PAINTSTRO!® as “an innovative group art kit. Inside our kits, you will find wonderful art materials and an audio CD, but YOU will provide the most important piece: THE PEOPLE.  THE PAINTSTRO!® is all about creating a shared art experience in which unique individuals come together to create a united work of art. By using our interactive audio CD, you and THE PAINTSTRO!®  will guide your group to the unveiling of a SURPRISE MASTERPIECE!”

The-Painstro-Logo-Blogs
THE PAINTSTRO!®  is great for all types of groups and outings: Youth Organizations & Camps, Town Senior Centers, Corporate Team-Building Events, and much more!  To find out more about THE PAINTSTRO!®, please visit:

Product Info on Webhttp://www.creativenotionsonline.com/collections/the-paintstro

Web Site: ThePaintstro.com

There is also a great informational video really displaying everything THE PAINTSTRO!® is about at:

ThePaintstro-Thumb-Blog

http://player.vimeo.com/external/108235703.sd.mp4?s=065fd527002769aa9d331dadf80c9ed1

We’d love to help your business venture take off as well.  Please feel free to contact us at [email protected] or fill out our Custom Quote form at: http://www.frameusa.com/blog/custom-quote/ TODAY!  Our team of picture frame experts is here to find the perfect frame for your next project and venture.

 

BAF_Reminder

Build A Frame – Custom Framing Options and More

As most of you know, Build A Frame is a great web application used to custom-build your frame without the expense of visiting a custom framer. (When you’re spending $150 online vs. spending $300-$400 at a retail framer — the only difference is price!)

Now at these great prices, how can you be sure of the quality? Luckily, we have that covered. Our framers are top-notch experts in the framing industry – extensively trained on joining frames, cutting precise meaurements, mat selections and fine-tuning the details exactly like you want them. These framers also work for our retail store at our warehouse in Cincinnati, OH – not only are they experts in the field, but they deal with custom orders and customers on a daily basis.

Whether you’re wanting to frame a piece of art you have at home, a Posterservice art print or upload your own image for us to print, we’ll customize your piece to be the perfect fit for you. Check out the Build A Frame feature here!

 

BAF_Reminder

wholesale frame quote

Get a FREE Quote on Picture Frames!

Try before you buy – Frame USA offers free quotes on Thousands of Products

If wholesale pricing or bulk ordering is what you’re looking for, then we have the perfect free tool for you. Shopping for anything in bulk can be difficult, or when trying to find that perfect custom framing job without spending an obscene amount of money. We know as well as anyone – making a purchase without knowing exactly what you’re getting is downright unnerving. We have a process of estimating orders and recommending products: our Special Volume Quotes.

  wholesale frame quote

To request a quote on any framing need you have, simply fill out our custom quote form. What are the benefits to requesting a free quote as opposed to buying direct? Here are a few reasons:

  • You’ll receive a reply within 8 business hours.
  • Custom quoting is a free way to know what you buy, before you buy it.
  • You won’t spend a dime until you know exactly what you need.
  • Our representatives are trained to help you find the best framing options for you.
  • Receive the latest discounts and promotions when ordering online based on your quote.

If you have an item you’ve wanted framed for years, but don’t know where to start, fill out our form and we’ll help you quote a price. We also help with volume orders, wholesale requests and anything from posters to plaques — and of course, framing.

Click here to get started on your very own quote!