From Reviews

picture frame charity

Frame USA Donates Picture Frames to Charity

Community. Whether you’re a business, a family, a nonprofit or an individual, you are formed and molded by your local communities. At Frame USA, we feel that communities from all across the United States can benefit from a little help here and there; especially when they’re making positive differences in their area. We received this great message from Grace Church after we helped them by donating 30+ Unfinished picture frames:

 


 “Dear Dan [CEO, Frame USA],

I bet that by now you have forgotten about us here in Wisconsin, or at least thought that we forgot about you and were acting like the 9 out of 10 lepers who failed to return to thank Jesus after they were healed. On the contrary, we want you to know that we have never stopped thanking you for your kindness and generosity to Grace Church.

It has taken a long time…. to mobilize the missionaries to send in a new picture, to get the frames stained, to order the vinyl and then to get the authorized person to hang the frames on the wall. … The frames are in a really nice formation, and on two different walls as you leave the sanctuary. One side is for Global missionaries and the other for U.S. missionaries….”


Needless to say, we were glad to help such a great cause. Do you have any deserving causes that you’d like to see mentioned or considered for our Charity of the Month? Leave a comment below, or visit our Charity page to learn more.   picture frame charity *Note that these frames were sent as Unfinished frames, but wood-stained by the recipients. Just another way to add your own personal touch!

Walking Dead in our Victorian Frame

The Walking Dead Framed by Telltale Games

Telltale Games, a big-name game studio with credits like Sam & Max and their enormous hit, The Walking Dead, decided to use our frames for as a part of their marketing efforts. The results turned out great!

elegant picture frames
Clementine and Lee from Telltale’s Walking Dead game. Placed in a Victorian wood frame.

 

A limited number of these were sent out to the big names in gaming media, like Game Informer and IGN. We’re told that IGN still has this framed print in their main lobby! Telltale Games has ordered from us again as of a few weeks ago for their appearance at the Electronic Entertainment Expo (E3). We’re excited to see what they come up with this time!

Whether you’re setting up a gallery, putting together a nice gift for your customers or looking for a creative advertising strategy, Frame USA aims to give you unlimited possibilities. For a free quote on any of our items, feel free to fill out our Custom Quote form here.

Picture Frame Quality

Picture Frame Quality

 

Raving Fans

As we peruse the World Wide Web and dig around looking for references to Frame USA and picture frames, we have seen many questions and comments about the quality of picture frames from various manufacturers across the net.

We’ll say it again and again, and then one more time.. We are dedicated to creating raving fans of our frame products and our customer service.

Quality Counts

Every manufacturer wants to have the highest quality product at the lowest prices with the highest number of satisfied customers. If that isn’t your goal, then why are you in business, right?

We are extremely proud of our products, but occasionally something slips through. This is true of any manufacturer, whether they produce purple glitter widgets or picture frames. What we want you to know is this — If you ever have any issue with an order from Frame USA, we want you to get in contact with us immediately and give us a chance to make it right.

What If My Frame Order Has An Issue?

CALL1.800.577.5920
You can call us at our toll free number anytime between 9-5 PM EST.

CHATClick Here To Chat via Text
You can talk with us via text based chat anytime between 9-5 PM EST.

EMAIL[email protected]
You can contact us via email anytime, and we’ll get back to you by the next business day.

Picture Frame Quality

Picture Frame Reviews

Latest Customer Testimonials – Raving Fans of Frame USA

Picture Frame Reviews
The following quotes are from some of our online frame customers. Frame USA has made a commitment to creating raving fans. If you have a story or review of our services or frames, don’t hesitate to get in contact with us today.

Thank you very much for the phone call, emails and FedEx tracking you sent me. I received my frames today. They are exactly what I was looking for. Well worth the wait. I am very pleased to know that there is a rush option thank you!!

You and your team were very attentive and even nice about my bugging you about a rush. This really stands out to me. What a wonderful company to deal with.

Thank you and your team for your efforts

Warm Regards,

Erin

 

I just received the new frame the other day and it looks great. Thank you for handling that so quickly!

Dana

Just wanted to say thanks again, I am super impressed! The frames are already here and they are absolutely perfect. I appreciate your help.

Kristen

Customer Service Manager,

I just wanted to let you know about the great service I received from Shauna Florence. She went above and belong what I consider good customer service….moving the bar up to great customer service. I was looking for some bent acrylic frames, and she did what needed to be done to make sure I got what I was looking for. SHE WAS GREAT!!!!

My order is on it’s way thanks to the extra effort and service Shauna gave me.
Chris

Just wanted to tell you I am extremely pleased with my frames and to let you know I will be ordering again. Thank you for helping me and hope you had a Happy Valentines Day.

Joe

My frames arrived today, very good quality and very well packed.

I prefer my customers take care of their own framing, but some of them are over 70. That now includes me!

I’m sure that my customers and myself will be back for more!

Thank You Very Much!

Joe

Kelly ..I just got my order with a frame I ordered in the Black Smoke!! Love it!! I think that will be a keeper for this year’s Senior’s!!
Wish I would have ordered one sooner to take a look at!!!

Have a Great Week!

Shelli

Just wanted to let you know we received the frames we ordered at the beginning of the week, ahead of schedule I might add! Thanks so much for helping get this order through your system and please thank your Production Manager for getting them put together so quickly, you guys made my day!

Best regards,

Ray

Received my box of Frames today… Framing will commence tonight.. woo hoo! Looking forward to see how my multimedia pieces will work.

Just wanted to say thanks to you (and your associates) for the way you handled this problem. The correct frames were delivered Wednesday 12/19. Plenty of time for Christmas!

We really appreciate your efforts. Great job. Thank you.

Mike

I received the 3 frames yesterday in perfect condition. Many thanks for the efficient service. Merry Christmas!

Carmen

P.S. I donated to the Fill the Truck charity. Great cause.

 

Remember, if you have any questions don’t hesitate to call us at 800.577.5920, or use our Custom Quote Form to receive a quote for special orders.