From Raving Fans

business picture frames

Made in America: The Importance of Shopping “Made in USA”

Made in the USA
Frame USA was also featured on Diane Sawyer’s “Made in America”

Most of you are familiar with ABC News anchor Diane Sawyer who began a “Made in America” pledge last year by claiming that if every American spent $3.33 on U.S.-made goods, it would create almost 10,000 new jobs in the country. She urged viewers to pledge to take a look at their yearly purchases and increase the percentage of goods purchased that are made in America.

With the American economy stagnating and unemployment rates ranging in the 8% level, now is the time for all of us to think about what we can do to help. According to Roger Simmermaker, author of “How Americans Can Buy American”, it is a fallacy that most U.S. made products cost more. Sometimes it just takes more research to see what other brands are out there and which retailers are selling them.

Last week my wife and I spent a week rehabbing a unit we own in South Carolina. We were on a tight time schedule (we had one week to finish an entire unit) and had to work fast. When we looked at furniture we didn’t see a lot of American Made Products—in fact most were foreign.  You can’t buy everything American all the time. But what you can do is slide your scale more in favor of buying American. If a consumer achieves even a 50% level of buying American-made products, they would be doing a great service to the Country and all those looking for jobs.

If you boosted the amount of American Made Products that you were buying this year how many jobs would it create in America? Imagine if 335 million people did this……

Get your children involved in this adventure.   It is our job to teach our kids to buy affordable, high quality American made products that are both appealing and safe. Children must learn from a young age the importance that supporting ourselves has on our economy, and really their future. With only one out of every two College graduates finding a job it is time we tried a different approach.

Now… on to selfless promotion and Frameusa.com. Virtually every product in our catalog is made 100% in America. We are legit.   I don’t want to say that someone hasn’t ever snuck us in a product made overseas that we have bought, but for the most part our frames are genuinely American. And better than that, we offer our products at “real” wholesale prices to customers.   We will shop our picture frame prices against any foreign competitor today!

Buy something that is made in the USA and you will be proud of it.   Even better – it may come to you quicker, in whatever quantity you want and probably at a fraction of the cost!

Daniel P. Regenold, CEO
Frame USA, Inc.

Frame USA's New Site

Frame USA’s Raving Fans

Have you patronized a business only to walk away feeling less than happy with the service you received?  Worse yet, have you left that business vowing to never return because the service was so poor?  Face it, we all have had these experiences and it doesn’t bode well for business.  At Frame USA, our culture is to create Raving Fans.  What’s a Raving Fan you ask?  A Raving Fan (according to the book Raving Fans authored by Ken Blanchard and Sheldon Bowles) is a customer that is more than just satisfied with services and products….they RAVE happily about them.  Raving Fans return to a business not just because they are the lowest cost, or because the products are extraordinarily made; they return because they are thrilled with the service from the minute they view the company’s websites to the minute they receive their product.  Not only that, these customers RAVE about the company and the service to all their friends and family so those people will want to see and experience it for themselves!

At Frame USA, creating Raving Fans is a part of our culture each and every day.  This culture is instilled in every employee beginning their very first day in new-hire orientation to the company.  We provide employees with the book Raving Fans to read so they obtain a better understanding of our company manta and culture.

The way we take care of our customers and vendors is mainly by listening to their needs and concerns and then quickly reacting.  One of the ways we have recently created Raving Fans is by changing our shipping policy from 7-10 days to 5-7 days and in some instances shipping is free!!

The Raving Fan mantra isn’t just limited to our external customers and vendors.  Employees are encouraged to create INTERNAL Raving Fans as well.  Internal Raving Fans (our fellow employees) are just as important as our external customers in making this a successful business!

business picture frames

Custom Picture Framing

Custom retail framing is significantly different than wholesale and bulk buying.  The advantage to retail, is that you get to personalize that final product every step of the way, and you get to see it on the artwork before you purchase!  Instead of seeing the products separately in an online forum, you can actually stack the products, mix and match, and see it in person until you find the perfect combination for your custom framing option.

Super mario picture frame
Frames can be fun and whimsical too!

When customers walk into a store, they should make sure to bring the artwork or project with them.  This will allow customers to really see what the final product will look like on the piece before they make a decision.  The framer will measure out the work first to see if a ready made frame will be adequate or if a custom frame is required.  Once the image size is determined the fun begins.

Mats that will really make the artwork pop are then selected from samples in the store and are placed on the artwork to help make, not only the color selection, but also decide how much of each color should be revealed.  Single, double or triple, custom framing can help any customer make the best decision for the piece.   Retail can also show customers real examples of v-grooves, corner cut outs, and engraving that may also be a great addition to the piece.

Custom Picture Frames
Custom framing can be done in a multitude of creative ways.

Once the mats are selected, the framer will then move on to choosing the frame that best compliments the matting and the project piece.  Retail stores have corner samples of each moulding available, just like the mat samples.  The framer will stack all of the elements directly on the piece for a realistic idea of the final product.

Finally, the framer will help select the best glazing and backing option to complete the frame.  After a few days, the customer will be able to pick the fully assembled final framing project.  The customer should not have to do any of the assembly themselves, unless they choose to do so.  Retail is a great option for customers with little or no framing experience or for those unique framing projects.  A framer will help customize and personalize the piece to really make it a treasure to be enjoyed.

Our frames can be custom sized online as well, and you can find mats at our sister site, Mat Designers. Feel free to fill out our custom quote form and we’ll get the the pricing before you buy!

Picture Frame Quality

Picture Frame Quality

 

Raving Fans

As we peruse the World Wide Web and dig around looking for references to Frame USA and picture frames, we have seen many questions and comments about the quality of picture frames from various manufacturers across the net.

We’ll say it again and again, and then one more time.. We are dedicated to creating raving fans of our frame products and our customer service.

Quality Counts

Every manufacturer wants to have the highest quality product at the lowest prices with the highest number of satisfied customers. If that isn’t your goal, then why are you in business, right?

We are extremely proud of our products, but occasionally something slips through. This is true of any manufacturer, whether they produce purple glitter widgets or picture frames. What we want you to know is this — If you ever have any issue with an order from Frame USA, we want you to get in contact with us immediately and give us a chance to make it right.

What If My Frame Order Has An Issue?

CALL1.800.577.5920
You can call us at our toll free number anytime between 9-5 PM EST.

CHATClick Here To Chat via Text
You can talk with us via text based chat anytime between 9-5 PM EST.

EMAIL[email protected]
You can contact us via email anytime, and we’ll get back to you by the next business day.

Picture Frame Quality

Frame USA Facebook Page

Receive $10 for Completing Our 4 Question Survey

[EDIT: THIS OFFER HAS EXPIRED AND IS NO LONGER VALID.]

Frame USA Facebook Page Hopefully, by now you have noticed the new Frame USA website. Now that we are off and running with the new site, we decided it was time to ask you what you think. For your brief response, we are offering a $10 coupon towards your next purchase of $50 or more on FrameUSA.com.

It couldn’t be easier to receive your $10 coupon for any frame purchase at FrameUSA.com! All you have to do is follow this link:

https://apps.facebook.com/signupformhq/contests/313505

 

Once there, answer 4 very basic questions..

After we receive and review your response, we will send you a coupon for $10 towards any picture frame purchase of $50 or more on our website. It couldn’t be easier!

So, what are you waiting for? Follow the link, answer the 4 very brief questions, and save $10 on your next frame purchase. We look very forward to your responses.

Frame USA Picture Frames Used On The Bachelor

“The Bachelor” Uses Frame USA Glory Metal Frames

Frame USA Picture Frames Used On The Bachelor Stars from “The Bachelor” recently entered a competition to break the world record for “The World’s longest on-screen kiss.” Fortunately for contestants Sean Lowe and Lesley Murphy, they were able to last  three minutes and 22 seconds – a whole seven seconds longer than the previous record.

This scored them both an unforgettable memory and their very own framed award from the Guinness book of World Records. (We don’t like to toot our own horn, but the framing job is pretty amazing too!)

We currently sell Silver Glory Metal Frames and Blue Mats to the Guiness Book of World Records.  Our frame was given to the bachelor and his current date on the show.

 

You can find these exact same frames on our website! Check them out!

Featured Frame of the Week

This week we are featuring our Metal Frame Series I and II.

Our Metal Frame Series I and II are quality metal frames that come with hangers and a solid cardboard backing. These back loaded frames are perfect for posters, prints, diplomas, photos, and display beautifully in a gallery setting. Kathleen from Cone Arts says, “I prefer the ‘Gun Metal Grey’ frame because it is simple and does not interfere with whatever it is you are displaying while giving your collection of works a uniform look.”

Click the thumbnails below for the full image of the frame: