From Raving Fans

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Update: Brandi and Jarrod on Posterservice’s “Beer” Poster

“It’s a bear. And a deer. It’s Beer.”

For those who followed our previous post, A&E managed to separate the clip from Brandi and Jarrod: Married to the Job that involved our Beer poster.

In the clip, Jarrod was tasked with making a bar area / game room for his family that met everyone’s needs – the needs of his kids, his wife, their friends… And of course, his own. We think he did an excellent job, and the Beer poster worked perfectly in that setting.

You can see the clip below – be sure to let us know what you think!

 

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Frame USA Sponsors “Tee Off Against Breast Cancer”

Breast cancer affects 1 in 8 women during their lives — a frightening statistic, considering the cancer’s devastating effects. Whether women experience it directly or help their friends and family deal with the shock, organizations like the Bethesda Foundation are reaching out to help. That’s why we at Frame USA recently sponsored and attended the TPC River’s Bend Ladies’ Golf “Tee Off Against Breast Cancer” event.

The golfing event went to directly support the Mary Jo Cropper Family Center for Breast Cancer — a center that does far more than raise awareness. All donations go to assist in cancer research, direct medical care for affected patients and general support for those going through this life-altering disease.

It is because of these reasons that we were (and still are) proud to support the above foundations, and plan to do so whenever we can as a company. To learn more about the Mary Jo Cropper Center, click here.

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From their website:

As the Tri-State’s leading breast care facility, we provide compassionate and comprehensive services, including screening, diagnosis, research, and the most current treatment options for breast conditions in one, convenient location. Our facility stands out because:

  • We are the only local breast center accredited by the prestigious National Accreditation Program for Breast Centers (NAPBC).
  • SealOur team provides comprehensive services, including 3D digital tomosynthesis mammography, ultrasound, MRI, breast biopsies, and breast cancer rehabilitation.
  • We have an expert multidisciplinary team involved in breast care and disease treatment.
  • We offer convenient hours and facilities. Our Center provides on-site radiologists and surgeons. 
  • We offer Breast Health Navigators to educate you and coordinate care, ensuring that you have a supportive team of specially trained nurses to advocate on your behalf.
  • The Mary Jo Cropper Family Center for Breast Care actively participates in clinical research to ensure the most current treatment of breast disease. 
  • Our staff strives to allay patient fears by delivering compassionate care in a nurturing, comfortable environment.
raving fans

Raving Fans and Customer Comments

We take customer feedback very seriously here at Frame USA, whether that involves us replacing a faulty order, thanking a customer for their kind words about our services, or… drawing unicorns on a box?

That’s right–one of our more eccentric customers frequently asks for any number of random drawings on their packages, and our team has really had fun with this in the past (we can recall doodles of a dancing penguin and a mummy/pirate duo playing jump-rope).

This time, we had our customer service representative (and talented illustrator) Kelley Kombrinck create the box art for our customer. Needless to say, they were very impressed!

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A more detailed view of the illustration. All because of a comment left in the “notes” section of our checkout process!

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This time, the customer asked for an elephant to be drawn on the box. Again, Kelley delivered…

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You can find our latest  customer comments here, which is updated every 2-3 months.

Custom Framing and Displays at Wholesale Prices

When you need a custom frame job, we take it seriously — down to the very last detail.

Our customers at City Gear have used our products for quite a few of their stores. The urban apparel store recently requested a large custom order for frames that would be able to “comfortably” fit some of their jerseys and t-shirt brands. You can also see our frames in use on the upper walls, which were poster frames also bought from us!

The recent custom order was particularly interesting, however. Our team was tasked with finding an affordable option to frame their items (in this case, our In-Depth series), add custom D-ring attachments and provide special instructions on how to build exactly what they wanted in their stores. The result was so great, they shared their experience (and photographs) with us.

 

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A full view that showcases both our products and theirs:

 

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Need a large-scale custom framing job? Contact us: [email protected]. We can offer advice, volume discounts and alternative hanging methods to suit just about any method of display you need!

 

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Frame USA Donates Picture Frames to Charity

Community. Whether you’re a business, a family, a nonprofit or an individual, you are formed and molded by your local communities. At Frame USA, we feel that communities from all across the United States can benefit from a little help here and there; especially when they’re making positive differences in their area. We received this great message from Grace Church after we helped them by donating 30+ Unfinished picture frames:

 


 “Dear Dan [CEO, Frame USA],

I bet that by now you have forgotten about us here in Wisconsin, or at least thought that we forgot about you and were acting like the 9 out of 10 lepers who failed to return to thank Jesus after they were healed. On the contrary, we want you to know that we have never stopped thanking you for your kindness and generosity to Grace Church.

It has taken a long time…. to mobilize the missionaries to send in a new picture, to get the frames stained, to order the vinyl and then to get the authorized person to hang the frames on the wall. … The frames are in a really nice formation, and on two different walls as you leave the sanctuary. One side is for Global missionaries and the other for U.S. missionaries….”


Needless to say, we were glad to help such a great cause. Do you have any deserving causes that you’d like to see mentioned or considered for our Charity of the Month? Leave a comment below, or visit our Charity page to learn more.   picture frame charity *Note that these frames were sent as Unfinished frames, but wood-stained by the recipients. Just another way to add your own personal touch!

Who is Superframer and Where did he come from?

If you have received any of our recent emails, you may be asking yourself: Who is Superframer and where did he come from? See, it’s kind of a funny story…

Superframer was developed several years ago by one of our own employees, Neil Herrin. Neil, our IT Manager, has always had a love for comic books and action figures. At the time, our Marketing team was considering developing a new website called SuperFramer.com. We thought that this new website needed a face and identity to it. From this concept, Superframer came about! Neil took it upon himself to create this great identity for Superframer and we loved what he developed.

Custom Framing App
Super Framer: The hero America deserves. Saving artists, photographers and interior designers from framing disasters!

As we started to develop our new Frame USA website in 2011 and 2012, we knew we wanted to add a Build A Frame feature to the site. What is Build A Frame you might ask? Build A Frame allows you, the customer, to choose an image, mat, frame, glazing, and backing all together in a simple ordering process.
We wanted to develop a way for our customers to order everything together, instead of having to continue to order these items on different websites. One of our number one goals has been and will always be to simplify what we do for our customers. We want our customers to love our ordering process, think it is simple, and always want to come back to Frame USA. Raving Fans is what we are all about and our main goal is to make you a Raving Fan of Frame USA!
SuperFramer is the designing force behind our new Build A Frame feature on www.frameusa.com. He puts a name, face, and identity to this feature and certainly adds some fun as well!
We will be releasing our new Build A Frame feature to our customers any day now. Check back soon for more details on Build A Frame, Superframer, and more exciting things to come at Frame USA!

Bit O Whimsey

Bit O Whimsey – Posterservice’s #1 Plaque Customer!

One of the many large  plaque orders by Kandy Myndy!
One of the many large plaque orders by Kandy Myndy!

Our poster division, Posterservice Inc., is very fortunate to have such a diverse customer base. Music stores, museums, smoke shops, poster distributors, Spencers, college book stores and educational resource vendors all depend on Posterservice for the hottest images in poster printing and publishing.

One service that our customers particularly enjoy is a service offered by Posterservice called plaque mounting. Plaque mounting is a display option that allows you to preserve your image my mounting an image on wood, followed by laminating the image in a transparent seal that turns an ordinary wood mount into… well, a plaque! Chances are, if you’ve visited any home decor shop, you’ll find a great assortment of beautiful art prints inside of a plaque.

Kandy Myny – artist, entrepreneur and our number 1 plaque customer – has used Posterservice for just a short period, since February 2011. In this time she has placed an average of 6 orders a month, each order totalling a substantial amount of plaques. It’s customers like Kandy that any business is proud to serve. She loves our wood mount product so much that it is one of the main items she sells showcasing her beautiful art!

That's quite a plaque order!
Kandy holding one of the many plaques!

About the artist:
“I am a self taught mixed media artist creating original paintings, collages and reproductions. I love to express the whimsical side of things by using a rich and colorful color palette. My whimsical mixed media style is created using paint, paper, charcoal, and a variety of textural elements to create unique, one of a kind pieces of art. Whenever possible I enjoy using recycled materials both new and old to incorporate into my work. My portfolio includes a whimsical world of colorful neighborhoods and landscapes with trees that resemble lollipops, birds with stilt like legs, owls, quirky homes and girls with inspiring messages. In just a few short years I have created Bit O’ Whimsey Design Studio, travel to juried art fairs, sell to galleries and boutiques, manage an Etsy shop and I have created a wholesale line. My art has been well received and is in homes across the country and the world…

 

Kandy’s Portfolio and Shop: BitOWhimsey.com

Facebook: Facebook.com/bitowhimsey

Etsy: BitOWhimsey

 

Custom Framing App

It’s a Bird! It’s a Plane! No… It’s Super Framer!

That’s right, Super Framer has finally revealed himself here at Frame USA!

Since the beginning of 2013, we’ve been working on a web app that would bring a powerful custom framing tool and easy-to-use interface right at your fingertips. Our tool will allow you to select a poster, upload your own image, or select your image dimensions. From there, you can decide on what kind of mat you would like – single, double or triple – and what colors and corners you would like. You will then select your frame of choice, followed by backing and glazing options. Once you’re all set, you’ll simply check out and your frame will be on its way in 5-7 business days!

Your frame will come to your door 100% complete and ready to hang. Without a doubt, Build A Frame will be an experience you certainly won’t forget! With a simpl UI design and precise control over your design, you’ll wonder how you ever spent so much money on custom framing at your local frame shops. With Frame USA, we take care of it all for you at prices that can’t be beat!

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Super Framer: The hero America deserves. Saving artists, photographers and interior designers from framing disasters!

What’s next for Super Framer? Well, that’s a secret. Perhaps he’ll show in up other places on the web? On your phone? Tablet? Stay tuned…

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Engraved Picture Frames and Our NEW Web App!

Engraved Picture Frames

Did you know that at Frame USA, we have our very own engraving machines?

Previously, we’ve stuck to taking laser engraving orders over e-mail, volume framing quotes or phone calls, but with the launch of our new website, we decided to build an engraving web app from scratch! Today, we’re going to walk your through the process of placing orders for your very own engraved frames–without the outrageous prices you find in retail.

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Click on “Laser Engraving”, located in the top navigation.

Your First step is simple–just click on the “Laser Engraving” tab on the top navigation! (In the image above, we have highlighted the tab in yellow so that you can locate it on our site.) This will set you on your way to creating your very own, unique product.

 

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Any of these frames listed under Laser Engraving are available. Try them all! We recommend Corporate.

Once you’ve clicked the Laser Engraving tab, you will be taken to this page. This lists all the different frames that you can engrave and personalize! Just as a general rule of thumb, you’ll want to try to stick to darker colors. We highly recommend our Corporate series for engraving–customers can’t get enough!

 

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Find the frame you’d like to engrave in the previous catagory listing. Darker frames have the best results!

We’ve selected our best-selling Corporate series for this demonstration, so let’s begin! First, you will select the color that you would like to engrave. Please note that not all colors are available for engraving (mainly due to color issues with wrap/MDF construction.)

 

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On the right “Engrave?” Column, simply click the check box and enter a quantity. Then Click “Engrave and Add to Cart!”

Once you’ve decided on a color that you’re pleased with, it’s time to scroll down to the volume order form. Here you will select the color and size of the frame you would like to engrave. You’ll do this by clicking the boxes right-most column called “Engrave?”. After clicking, simply select the quantity that you would like. After you’ve added all of the frames you desire, scroll below and click “Engrave & add to cart”.

Once you've settled on your frame, click the long, brown button to continue.
Once you’ve settled on your frame, click the long, brown button to continue.

You will then be directed to this listing page, which is mainly to inform you of what you have selected. Click on the prompted button to continue to the custom Laser Engraving application.

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Use the navigational buttons to specify and engrave your frame to your liking!

Here we are, the personalization page! At this step, you will personalize your very own engraved picture frame. The choices are limitless–not only can you select any of our engraveable frames, but you can select whether you would like to engrave DIRECTLY onto the frame OR use one of our four plate options. These options include Rounded and squared shapes in both gold and silver. We also have a wide selection of fonts to choose from, as well as the ability to upload your own logo or image!

Speaking of uploading your logo, your results will be at their premium if you upload a high-quality image. The image will upload to the page small, and if you have uploaded a color image, please not that it will be adjusted to monochrome. Therefore, for best results, we advise that you upload a high-quality, black and white version of your logo. Also, please take note that there is acharacter limit for this app, but you can contact customer service for ANY special requests and we would be happy to find a solution and create a detailed mockup for you.

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After you have customized your frames and are satisfied with the result, your next step will direct you to this page. You will be able to view all of the information that you entered into the previous page. Be sure to proofread your information, then confirm your information by clicking the checkbox. To check out, click the “Add to Cart” button and continue.

That’s all there is to it! If you have any questions about laser engraving, feel free to contact us!

To get started, click here and frame today!

Walking Dead in our Victorian Frame

The Walking Dead Framed by Telltale Games

Telltale Games, a big-name game studio with credits like Sam & Max and their enormous hit, The Walking Dead, decided to use our frames for as a part of their marketing efforts. The results turned out great!

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Clementine and Lee from Telltale’s Walking Dead game. Placed in a Victorian wood frame.

 

A limited number of these were sent out to the big names in gaming media, like Game Informer and IGN. We’re told that IGN still has this framed print in their main lobby! Telltale Games has ordered from us again as of a few weeks ago for their appearance at the Electronic Entertainment Expo (E3). We’re excited to see what they come up with this time!

Whether you’re setting up a gallery, putting together a nice gift for your customers or looking for a creative advertising strategy, Frame USA aims to give you unlimited possibilities. For a free quote on any of our items, feel free to fill out our Custom Quote form here.