The topic of question that we continually receive an overabundance of was regarding what exactly comes with a Frame USA Frame. On our website under every series we have listed a handy key that tells exactly what comes with our products. The letters in this key correspond with letters that follow each size in the volume order form.
Since we do get this question we thought we would give our customers a simple guide that explains how each listing is laid out. This handy guide is also listed in the FAQ section of our website.
This is what comes with all of our readymade picture frames. If you would like to purchase an easel for those frames that come with a sawtooth hanger or vice versa they are available for purchase on our website.
If you are interested in purchasing just a frame without all of the materials listed above you are looking to purchase what we in the industry call a “shell”. Shells are available under the custom sizes tab that is located next to the volume order form. Don’t be deterred from ordering shells because of the word custom. Frames are available in all readymade sizes, so just put your desired size in the length width boxes and you’re all set!
Recently we asked our customers what questions they had about our products, about our company, and about framing in general. We loved the feedback we have received so far because it allows us to know what our customers are wondering about and gives us a chance to help them out. So over the next few weeks we will be answering these questions along with questions our customer service team receives often on our blog. If you have a question or would like to know more about a topic email, Facebook, tweet, call, comment, write a letter, send us a carrier pigeon,etc. (the last two however we do not recommend as it may be quite some time before we receive them!).The point is we love our customers and we love the feedback we get from them because it allows us to cater to them.
So give us some questions to answer so that we can improve your shopping experience and give you some tips and tricks!
We want to help businesses get the custom frames they need for their hotel, restaurant, corporate office or gallery.
We’ve made it easy and economical for our customers to purchase picture frames in bulk.
Here’s a 4 step process to make bulk volume ordering as simple as: lather, rinse, and repeat (which is what you’ll be doing once you get your picture frame order) .
Pick out the picture frames and/or mats that you absolutely love. We have a huge selection to choose from many of which are able to be laser engraved with a custom message.
When you have the picture frames you would like to order fill out our custom quote form. Once you this is complete one of our customer service agents will get back to you with your price within 8 hours.
So you have received your custom quote back from one of our agents, your next step is to place your order. But before you do that I bet you want to save even more, right? Here’s how: Volume Discounts.
We have two very not so secret discount codes available for our customers that spend big with us. There is a banner located right on the homepage of our website that when you click on it you find the codes.
These volume discounts are offered in two tiers:
7.5% Off your entire order. Offer only valid on ordersfrom $750-$999.99. Cannot be combined with any other promotion/discount. Enter coupon code: 7.5off750 at checkout.
10% Off your entire order. Offer only valid onorders over $1,000. Cannot be combined with any other promotion/discount. Enter coupon code:10%off1000 at checkout.
Place your order, receive your frames and be ecstatic with how your business looks.
This process is a fail-proof method for decorating your business, take advantage of our bulk ordering and volume discounts today!
Get to know the CEO of Frame USA–Favorite Hobby Friday
Last week on Favorite Hobby Friday we learned about Posterservice Sales rep David Estep. Today we get a glimpse at the man who started Frame USA and Posterservice, Dan Regenold as he speaks about his favorite hobby when he’s not running a successful company!
Since the age of 14 I have been totally addicted to the sport of Tennis. There is something about the one-on-one competition that really gets me going. My true love of the sport dates back to the days when tennis reached the height of popularity and my favorite players to watch (in order) were Jimmy Connors, John McEnroe and Bjorn Borg. I could literally watch for hours upon hours.
I’m also a player and still play 2-3 times a week when my body is not in some resisting state of injury which seems to happen more and more frequently. A few years back I had a chance to go to a Tennis Fantasy camp at John Newcomb’s ranch in Texas. We played tennis twice a day for 6 straight days and by the 4th or -55h day most of us were visiting the trainer daily for aches and pains. The camp was a great chance to mingle with some of the great players from history (who served as the teachers of the camp)—Cliff Drysdale (commentator), Mark Woodford, Roy Emerson, Fred Stolle, Mal Anderson, John Newcomb, and several others. When these Aussie greats weren’t teaching us they were encouraging us to work on our Beer Drinking—which they are all experts at.
My children have also been very involved in the sport. Kelly ran the Club Tennis program at Miami University. Emily played Division One tennis at Bradley University in Peoria, Illinois (Home of the Dormitory!). Daniel went to State for Doubles in 2010. My wife, Becky doesn’t play but she and I surely have loved watching the kids play for years. And, I’ve started to play more mixed doubles with my two daughters over the last couple of years. Mixed Doubles is lots of fun and highly competitive.
Part of my obsession watching tennis is going out the ATP combined Tennis Tournament in Cincinnati each August. I have been a season ticket holder for 20 years now. I’ve been to tournaments really all over the Country and none compares to the ATP at the Western & Southern Open. I love to sit in the front row and just get involved in the match. Maybe drink a beer (maybe two?). You can walk around from court to court and really get to know the players as they practice and play.
I urge you to watch a tennis match sometime and get into it. If you don’t know anything about the sport at first it might be a little boring, but it sure gets better over and over. I like the Women’s matches better than the men’s because there is less hard hitting and more strategy.
Hope this Blog posting about my favorite hobby has not been too boring. See you on the courts???
Daniel P. Regenold, CEO
Frame USA, Inc.
Next week on Favorite Hobby Friday learn about the girl behind the blog…Me!
Almost everyone knows what picture frames are for—to protect, enhance and display a piece of artwork, a precious document, or a family portrait. That is not the only thing that picture frames can be used for. The uses for picture frames are endless. I’ve compiled a list of some of my favorite unconventional uses for picture frames that I’ve seen around pinterest, television and even from customers!
1. Apartment Door Decoration using an Upcycled picture Frame
This use was something I had never thought of until I saw it on the TV Show Selfie. Use a decorative picture frame in shell form (without glass or backing) such as our Napoleon or American Value Silver frames on your door! You can also use a picture frame as a festive wreathe. Our Barnwood frames are perfect for a fall wreathe. This is perfect for apartments to make a door stand out among the sea of doors!
2. Upcycled Frame Collage Artwork
Picture frame collages with images in a bunch of different style of frames all painted one color to match but make a statement are very popular. This takes that idea but uses the picture frame shells as art itself! The different styles of our wood frames would be great for this idea.
3. Upcycled picture Frame turned Coffee Table
I don’t have a picture of this next one since it was an idea from a customer that she is planning on doing. She is planning on making a tabletop with a 2” thick frame to display seashells. She is substituting acrylic instead of glass and wooden dividers for the seashells and to support the acrylic. She figured out that this would be much cheaper than one of those coffee tables that are made for displays. Our Shadow box Elite comes in an unfinished profile which would be great for this so you can stain it and paint it in a color to match your décor.
4. Serving Tray using Upcycled Picture Frame
Who doesn’t love parties? Create a unique tray to serve food, drinks or bottles on. Using scrap book paper and acrylic glass in one of our frames. Our Victorian Picture Frames would be a beautiful conversation starter about where you got this vintage looking tray.
5. Nail Polish/Spice Rack using an Upcycled Picture Frame
This is perfect for the nail polish or food obsessed. Using a picture frame painted with the color of your choice or even just your favorite frame, for me it would be our Black Smoke Series and wood pieces adhered to the back to hold nail polish bottles or spice containers. This is both a piece of art and a handy storage system!
I hope my top 5 favorite unconventional uses for upcycled picture frames inspired the DIY crafter inside you. Show us your favorite upcycled picture frames!
One of our most popular blog posts to date has been a post about most popular frame sizes We thought we would bring it back as we enter into the holiday season as a resource for you as you purchase picture frames. Enjoy!
Most popular frame sizes
We are often asked what our most popular frame sizes are. It is first important for us to clarify how our sizes work in general. Here is the list of all of the sizes that we consider to be standard frame sizes:
In our experience, these are the most popular and most utilized sizes overall. These sizes cover a wide range of photograph sizes, poster sizes, art print sizes, and many other common sizes we see every day. Our most popular sizes are:
5x7’s are a very popular frame size because so many photographs are printed off in the 5×7 size. 5x7’s are the perfect size to display your photos on a desktop at work, home, or to give a precious memory to someone close to you.
Frames with a smaller molding such as our Corporate Thin series are great but don’t be afraid to go with a wider moulding such as our Bistro Series
Our 8×10 picture frames are top sellers at Frame USA. Once again, 8×10 is a common picture size, but it is also a perfect frame because it includes a mat. Our 8×10 frames come with an off white mat for a 5×7 image, allowing you to mat your 5×7 picture to help highlight your memories.
11×14 frames also include an off white mat but for an 8×10 image. Many of our customers love this size because they can use the frame with the mat, or remove the mat and highlight their 11×14 photographs. Our picture frames all offer this versatility, making Frame USA’s picture frames perfect for any occasion or event.
If you are looking for a medium sized picture frame, the 16×20 size is a great choice. Our 16×20 picture frames include an off white mat for an 11×14 image. This option provides just over 2” of matting on each side of your image. This is a great size picture frame because you can make it a highlight piece on your wall, or part of a mixture with other frames to form a collage on your wall.
Our largest popular size picture frame is our 24 x 36 size. 24 by 36 is the main size that most posters that are sold come in. Therefore if you are looking to frame a poster for a dorm room, your office or house, or to give as a gift, this is the perfect picture frame size for you.
Plaque-mounting your image is another option that would work well, which is basically a way to display an image without a frame. (They do get considerably heavier with size, though!)
Know the size of your fine art but not sure which frame you would like to order? Purchase a sample!
When choosing the best picture frame size for you, always make sure to measure your image first. All of our frame sizes are based on the inside dimensions. Therefore if you have an 8×10 image and do not want to use the mat, you still want to order an 8×10 frame. If you have an 11×14 image and do want to include a mat, it is important to order a larger frame size to accommodate this.
Now the question is what is a custom size frame? A custom size frame here at Frame USA is any size outside of our standard 32 sizes (refer to chart listed above). We can produce almost any size frame your heart can imagine. Our only limitations come into play with the width of the moulding- the thinner the frame, the smaller the maximum size will be.
We hope this article on our most popular frame sizes has provided you with all of the information you may need when ordering our picture frames. If you ever have any other questions, please feel free to contact us at [email protected]. We look forward to hearing from you!
Framing is expensive and time consuming, with so many options it’s hard to find the right frame for the photograph or art that you are trying to frame. Having that piece be an odd size will make it even more expensive and time consuming.
There are so many online retailers out there that sell ready-made frames, including Frame USA, but very few that offer the option of purchasing completely custom made picture frames. Most online frame companies don’t offer the option because it’s hard! Custom framing by nature is so personal and requires a lot of back and forth between the customer and framer. There are so many options that are offered in your brick and mortar stores for custom framing, which are just not realistic for online companies.
We admit that the options available on our Build a Frame are nowhere near the options available in our retail frame shop, with that being said, Build a Frame is one of the best options for online custom picture framing on the market today, from our perspective in the industry as well as the feedback we’ve heard from customers who have used it.
I was curious how Build a Frame matched up, price wise, with your traditional brick and mortar retail custom framing, so I did some research. I thought I would share my results for those of you who are skeptical of our Build a Frame.
During my lunch this past Friday I took a field trip to two very well known frame shops here in Cincinnati. These two frame shops feature a lot of advertising and newspaper ads and are known for their crazy sales so I thought I would see how our Build A Frame Matched up to them.
I went to these two frame companies and ask for a custom framing quote for an 8×10 picture with a double mat in a simple 11×14 black picture frame. This is a standard picture frame size, but it is often used as the beginning of a custom order.
Here are the quotes:
Retail Custom Framing Competitor #1
When I went into this frame shop I was actually worried that my results would not work out in our favor— they had a huge sale going on where everything was 50% off and then you were able to take an additional 30% off that sale price. The price for my 8×10 picture with a double mat in an 11×14 black picture frame with standard glass backing and assembly which included a wire hanger was $75.62. I saved a total of $131.56; I don’t want to imagine what the cost would be without that sale.
Retail Custom Framing Competitor #2
My lunch time was coming to an end rapidly so I decided for this next shop that I was going to call and get a quote. The price for my 8×10 picture with a double mat in an 11×14 black picture frame with standard glass backing and assembly which included a wire hanger was starting at $70. That means that there is a chance that it could go up depending which picture frame molding I went with.
So using Build A Frame I priced out myself exactly what I asked the two frame shops for. Since this is an Online Custom Framing tool the convenience of not having to stand in lines or even leave your pajama is there. The total including shipping and tax since I was shipping it to my home in Cincinnati was $51.23 without the tax for those of you who are not having it shipped to somewhere in ohio would be $47.99
Using Build A Frame would save me around $24.39. Want to know what you could buy with $24.39?
Miracle Berry Tablets—alter your taste buds for an hour so anything sour tastes sweet
LifeStraw- drink from any water source and have filtered clean water to drink from
Rock-It— it turns just about any surface into a speaker
Bubble-Calendar— a calendar made from bubble wrap that you get to pop every day
A new pair of shoes
Two Chipotle Burritos
I could go on but the point is not only does Build A Frame have all the convenience of shopping online ( no lines, no leaving your bed) but it also saves you money, So unless you have a really complex custom framing job, give Build A Frame a chance, it won’t disappoint you, or your wallet!
Posters are a great way to decorate your bedrooms but we often see people struggling to know how to frame posters. We thought we would help everyone out and give you our suggestions on framing posters! Spoiler Alert: We have a sale on poster frames going on right now, coupon code and more information about the sale are at the bottom of this post!
There are two things that make framing posters so difficult: The Size and the cheap poster prices. Posters are generally large; the standard poster sizes are typically 24×36 and larger. It will come to no surprise to you that large picture frames are going to be more expensive than small frames. So we thought we would give you our products that will make framing posters quick and easy. We have separated out our suggestions based on the age of the recipient.
framing a poster for Young Children:
When it comes to framing posters for children you want to keep it as inexpensive as possible because they are so young and their tastes in things change so rapidly. They may decide that the movie Frozen is there favorite thing in the whole world one minute and then decide the next that their favorite thing in the whole world is actually My Little Pony.
You also have to be worried about safety when it comes to hanging large pieces in your children’s room.
This series is made of Mylar which is a thin plastic channel with colored film on it. The sides of the poster frame slide off and back on for easy assembling. This series is one that will fit in every single group because it is so simple. They are available in all standard poster frame sizes.
FRAMING A POSTER FOR Teenagers:
This group has a pretty wide range of ages in it so there is more options for framing posters.
As mentioned above, our corrugated series is great for all ages, especially young children and teenagers. Another perk of the corrugated series for your older children is that they don’t need help assembling the frame. They can change out their poster choices easily with the slide off strips.
The kids in the middle of this age group are beginning to get more solidified interests and may want to have a sturdier frame. We suggest considering our Foam Core Series. This series is similar to the Corrugated poster frame Series with one difference, instead of cardboard backing it comes with a much sturdier Foam Core Backing.
For kids at the top of this age group, they know their interests, they are thinking about college and life after high school. You want something that makes their room feel like their own space, and give them the option of having something inexpensive but incredibly sturdy. We have a third option in our Mylar Poster Frame Series called The Hardboard Poster Frame Series. This series is perfect for kids who have posters that must last (until they get to college and completely change their interests). Our Hardboard Posterframes are cheap poster frames with an incredibly sturdy backing.
FRAMING A POSTER FOR College Kids:
The three posterframes mentioned above definitely still apply to these kids because college kids are rough and things break so why not give them a cheap poster framing option. Our Corrugated Series is probably the most popular with the dorm crowd because it’s light weight and can be hung using poster mounts on dorm walls.
For the kids that want a little bit more elegance for their apartments and dorm rooms we offer two affordable poster frames that have an elegant flair to them. Our Deluxe poster frames and Budget Saver Poster Frame Series are made from polystyrene which is hard plastic frame that is lightweight. They feature a more prominent molding to be a conversation piece in their home away from home.
FRAMING A POSTER FOR Adults:
For those that have graduated college and/or have been in the workforce for quite some time you know what you like, and you have a more flexible budget when it comes to framing posters. You could always go with your traditional black wood frames, but if you still want cheap frames for posters than you will be very interested in our newest posterframe picture frame line. Our Simply Poly Series has all the style of a classic wood picture frame moulding but it’s made out of the same material as our Deluxe and Budget Saver so it should be high on your list of cheap framing options!
We absolutely love Simply Poly here in the office because they are so durable, and versatile but still have such an elegance that none of our other posterframes posses.
Want to know the best part about all of these suggestions? Right now you can get them for 10% off!
Starting today until November 17th at midnight you can get any of our posterframes on Frameusa.com for 10% off the listed price using the coupon code WHITEBOARD. Add that to your list of cheap framing options and you got yourself beautifully framed posters for cheap!
Last week we posted the first part of the life hacks that we provide to our customers and as promised here is part two! We hope that these will serve you well as the holiday season approaches:
Frame USA’s Life Hacks
Life Hack #6: We offer wholesale Prices!
This one is kind of a no-brainer. We value our customers, so when we find one that is planning on ordering only large orders of picture frames, we want to reward them for giving us their business. The only thing they have to do is fill out our B2B form. Once they are approved, they will see a brand new list of pricing for all of our products!
Life Hack #7: We make it easy to save big.
It’s safe to say that our picture frames are inexpensive high quality products, but we love our customers, so we give them numerous opportunities to purchase our products for even lower prices. The best way to stay up to date on our products is to sign up for our email newsletter. (we promise not to bombard your email with useless information) If you by chance love to see and read useless information, well you should check out and follow our social media pages. Not only do we post sales that are exclusive to our followers but we give you insight information into our company!
Life Hack #8: Have a problem? We’re just a chat away.
Just because we’re an online business, doesn’t mean that we aren’t here for you. Our team of customer service agents is here to help you solve any problems or answer any questions that may come your way about our website, or our products. On top of being a critical part of the company these agents are available via live chat (accessible on our website) to help make things easier for you, don’t hesitate to reach out them during business hours (9AM-5PM est)
Life Hack #9: Track your order easily online.
If you’re one of our more active customers, you may be familiar with our tracking system, and you may hate it, well we have heard the complaints and we listened to you and have updated the tracking system. Although it’s not as real time as the Dominos pizza tracker, we’re pretty happy with it and we hope you are too! You are now able to see just what stage of production your order is using our ‘Track My Order’ feature. Not only is this available for our customers that order picture frames online, we have also made it possible for customers that place orders over the phone to use this feature (ask your agent about this the next time you call in!).
Life Hack #10: We will give you 110%
I bet you’re scratching your head about how exactly this is a life hack for you, but trust us it is. Think about your worst shopping experience ever, was it the company’s product that angered you or was it the service you received from that company? More often than not a company that leaves you with a bad taste in your mouth did so by giving you awful service. Not only do we all want exceptional service all the time, we expect it and when a company doesn’t deliver they end up on our list of bad companies. At Frame USA we’re different from your everyday company; on top of creating amazing high quality made in the USA Picture Frames, we are dedicated to creating what we refer to as “raving fans”. Raving Fans are our repeat, loyal, and happy customers. At Frame USA our number one goal is to prove to you why we excel at our work and have you “rave” about our products and services. The employees at Frame USA go about their day with one thing on their minds: how is what I’m doing going to create raving fans. We give our customers 110%,we are prompt, accommodating and understanding; three things you are looking for during the Holiday Season.
Well there you have it, Frame USA’s Top 10 life hacks for our customers . We hope that you enjoyed these and that they have provided some simplicity in your life! Comment and Let us know if you would like this to be a reoccurring theme in which we give you life hacks for things like DIY projects and custom framing!
There is a trend that has been all over the internet lately and we have become obsessed with it. The growing fad of life hacks is something that everyone no matter your age or moment in life can jump on. There have been many different names for this, but the simple explanation of it is this: Changes that you can do to make a task you’ve been assigned easier. These usually are accompanied by genius ideas that are so simple they make you hit yourself for not coming up with it on your own. The people that work at Frame USA are no different than you and your family. When we make decisions involving our picture frames and the way we do business, we think about what we as a customer would want from a company, and we make that happen. As consumers we know that people want things that are effortless and easy which is why life hacks have become so popular and is exactly the reason why we provide our loyal customers with life hacks! Instead of making our customers guess to the many life hacks that we have implemented we thought we would give you a compiled list that you could refer to, especially during the holiday season! We have come up with so many life hacks that we have split them up into a two part blog post.
Frame USA’s Life Hacks
Life Hack #1. We offer 24 hour shipping.
We’ve all experienced the panic of forgetting to purchase something and not realizing it until the day before. You scour the internet for the things you need only to realize the price tag associated with it would be enough to send you back to college. Frame USA isn’t like that, we have made a large selection of our picture frames, including all of our best selling picture frames, able to be shipped in 24 hours. To make your life even easier, we’ve created a page that includes all of our fast shipping series for easy picking. Just look for this banner on our website and you’ll have your picture frames in no time.
Life Hack #2. You can purchase mats, frame and posters all from one location
Have a party to go to, need a present for someone? We’re a one stop shop. We have combined 4 of our sites that were previously on their own so that our customers could purchase everything they need for picture framing from one location. We wanted to let you know that you don’t have to shop each website separately, if you fell in love with a poster on Posterservice and would love to make it pop with a nice mat and a picture frame that is made in the USA, well you can flip between the tabs and add each item to your shopping cart and pay for them all in one order.
Life Hack #3. You can get a custom framed piece without even leaving your home using Build-a-Frame.
We took life hack # 2 and made it even easier for you. You don’t even have to frame your items yourself; you can use our state of the art online custom framing tool called Build-a-Frame. Build-a-frame allows you to use a poster from PosterService or even upload your own picture to be used. You then will select your mats and the frame to go with it. The best part about it is that we take all of this information and give it to our custom framing experts and they create your masterpiece and ship it to you. Just look for this custom framed picture on frameusa.com and have a one-of-a-kind framed piece with a click of a button.
Life Hack #4. You can get special volume quotes right from our website.
Life Hack #5. We sell Photo Frame hangers and accessories
Picture Frames are kind of useless if you have no way to display them. What kind of company would we be if we sold our customers useless products? Not only do all our frames ship with some type of display item whether it be an easel back(E), sawtooth hanger(WH) or V-clips depending on the size and style of picture frame. (All our Picture and Poster frames list what they come with (w/), refer to the corresponding guide to decode what each letter means (E,G,M,S,WH))However if you would like to hang one of our picture frames that come with an easel, you can purchase hangers and frame accessories right from our website . As with all our Picture and Poster frames, all of our hangers and accessories are Made in the USA right here in Cincinnati, Ohio.
Stay tuned next week for Life Hacks:Frame USA Edition Part Two!